UPSCmaterialz.com is
committed to deliver your order with good quality packaging within given time
frame. We ship throughout the week, except Sunday & Public holidays. To
ensure that your order reaches you in good condition, in the shortest span of
time, we ship through reputed courier agencies only. If there is no courier
service available in your area, we will ship your items via Government
Registered Book post or Speed post.
How the delivery charge is calculated for multiple units?
The shipping charge is calculated by taking into account the
combined weight of all the individual products. So, the more you order, the
more you save.
Our prices are all inclusive. All taxes are included with
the list prices except Octroi, if applicable in your region. There will be an
Extra Octroi charges for shipment to Maharashtra Region.
How long does it take for an order to arrive?
Orders are dispatched within 2 working days of the order
being placed. Most orders are delivered within 3 to 5 working days, subject to
any unforeseen condition. Delivery of all orders will be duly done to the
address as mentioned by you at the time of placing the order.
What if the product is received in damaged condition?
If you think, you have received the product in a bad
condition or if the packaging is tampered with or damaged before
delivery, please refuse to accept the package and return the package
to the delivery person. Also, please call our customer care at 9019933646 or
email us at Support@gmail.com mentioning your Order ID. We will
personally ensure that a brand new replacement is issued to you with no
additional cost. Please make sure that the original product tag and packing is
intact when you send us the product back. You must send the return package by NORMAL
India Post (NOT SPEED POST) or any private courier. Shipping charges so
incurred will be reimbursed, subject to a maximum of Rs.80/kg.
NOTE - For printed materials, no exchange will be provided
except if you have received wrong or damaged items. No complaints regarding
content or coverage of topics will be entertained.
Kindly note, in case of replacement, you must complain on
the same day of delivery and dispatch the material back to us within 2 working
days from the date of delivery. For example if your order has delivered
on 01/01/2023, you have to complain on 01/01/2023 and return it till
02/01/2023. If 02/01/2023 is a holiday, dispatch it till 03/01/2023. Complains
received after same day of delivery will not be entertained.
For all other reasons, no exchange or refund will be
issued, once the product has been packed and dispatched.